Engine detail

Client Concentration

yellow

DIISR - Small Business Services accounts for 30% of revenue. Well-diversified Medium businesses commonly aim for single-client share below 15%.

← Back
Score
45
Confidence: 54
Period end: 2026-03-05
Key drivers
  • DIISR - Small Business Services accounts for 30% of revenue — well-diversified Medium businesses commonly aim for single-client share below 15%
  • HHI: 1,175 — Unconcentrated
  • Revenue highly volatile (CoV 61%) — significant month-to-month swings
Actions
Generate customer message
Creates a draft email based on this finding.
About this signal
Client Concentration measures revenue dependency using industry-agnostic band thresholds (Micro, Small, Medium, Large, Enterprise). Each band has specific reference levels for single-customer share, top-3 combined share, and HHI (Herfindahl-Hirschman Index). For a Micro business (1–5 customers), the single-customer reference level is 40%. HHI above 2,500 is considered highly concentrated by regulators and lenders.